Having trouble with NeonScape? Contact the Nenuvo support team with your device model, operating-system version, game version, and a short description of the issue.
Support topics
- Game does not start
- Performance or frame-rate problems
- Touch or swipe controls
- Audio settings
- High-score reset
- Tutorial replay
- Gameplay bugs
- Visual issues
- Android compatibility
- iOS availability
- Privacy questions
Please do not submit passwords, financial information, or other sensitive personal information through the support form.
Email support
You may also email support@nenuvo.com.