NeonScape Privacy Policy

Effective date: 5 November 2026. Last updated: 5 November 2026.

1. Publisher and scope

Nenuvo develops NeonScape. This policy describes the guest-only Android version from 1.0.0 onward, related support, and the separate position of accounts created in earlier development testing. Publication of this policy does not mean that the game has launched. iOS and future online features are not represented as released.

2. Guest gameplay and local records

The guest version offers the 50 Odyssey sectors, Rift Run, Daily Rift, Classic Run and Zen Ride without a NeonScape sign-in. Scores, sector times and medals, ghost replays of your best runs, Core Level, feats, missions, trail style, tutorial state and settings are stored on the device. They are used for local gameplay and preferences, not a public ranking or a Nenuvo cloud save.

Google sign-in, a Nenuvo Player ID, connected-run submission, online rankings and cloud saving are not available in this guest version. Local results are not online-verified or published scores.

3. Local-data loss and device backup

Clearing application data, uninstalling, resetting or replacing a device, storage corruption, operating-system actions or compatibility changes can remove local records. Do not rely on Nenuvo to recover them. Android or a device manufacturer may apply its own backup, transfer or restore behavior and settings. Nenuvo does not provide or guarantee a cloud-backup or cross-device synchronization service for these records.

4. Technical implementation and included software

This version is built with the Godot Engine. Its app manifest requests only the vibration permission, and does not request Internet, network-state, biometric or fingerprint permission. It has no sign-in, no connected-run submission, no analytics and no advertising or in-app purchases. Platform components, Google Play distribution, operating-system diagnostics, device backup and support communications are separate from the game. Absence of an app Internet permission is not a promise that no information can ever be processed by a platform or third party. Platform processing depends on its own services, policies and your settings. Earlier Unity versions kept their records separately, and that progress does not carry over to this version.

5. Earlier development accounts

Earlier account-enabled test versions used optional Google sign-in. They can hold a Google provider identifier, verified email metadata, a public Nenuvo Player ID, game nickname, authentication/session information and related security or support records. The Google provider identifier, not email, is the stable provider identity. Google credentials were sent for backend verification over HTTPS; backend session tokens are stored as hashes, and Android refresh credentials are encrypted using Android Keystore.

Updating to a guest build, signing out, uninstalling or clearing local data does not by itself delete an existing server account. Existing development records are not represented as erased. A shared Nenuvo account and a local game save are different. Contact Nenuvo about access, correction or deletion of development-account information; do not send passwords, sign-in tokens or private keys. This policy does not promise a game-only deletion operation or automatic deletion of every retained security record.

6. Support and the separate website

When you email Nenuvo or submit its website support form, you choose what information to provide. This can include your contact address, issue description, game version and device details. Send only information needed for the request; avoid sensitive screenshots and authentication secrets. Website hosting, email delivery and security systems may process network/request metadata and your message independently of offline gameplay.

Tapping Privacy Policy inside the game opens this page in your web browser, outside the game. Visiting nenuvo.com is separate from playing the guest app. The website's Privacy Policy and Cookie Information describe its own practices; this game policy does not assert that the website has no analytics, cookies or server logs. Google Play and Android also have their own terms and privacy controls.

7. Retention and requests

Support correspondence and existing development-account information may remain in Nenuvo's systems. This policy does not promise an automatic deletion deadline. Contact Nenuvo to ask what is held about you or to request access, correction or deletion. Requests may require proportionate identity verification. Applicable legal rights are not limited by this policy.

Local records can generally be removed through Android's app-data controls or uninstalling, subject to platform backup/restore behavior. Removing local data does not remove separately sent support messages or existing backend identity records.

8. Children, security and future changes

The guest game does not request a date of birth, email or Google account for play. This is not a statement of an approved age rating or a guarantee about independent platform processing. Parents or guardians with a privacy concern can contact Nenuvo. No software, device or information-storage system is guaranteed completely secure.

Accounts, cloud services and competitive online features are possible future work, not current guest features or a release promise. Relevant policies, platform disclosures and user choices must be reviewed before any such processing is introduced. The effective/updated dates identify this policy version.

9. Contact and related pages

Privacy and support: support@nenuvo.com. NeonScape Support, Terms of Use, Website Privacy, Cookie Information.